Freeview

Freeview installs and missing-channel fixes in Berkshire

Missing channels, a fresh install, or a picture that keeps breaking up - we find the actual cause with proper test equipment rather than telling you to retune again.

  • Missing channels
  • Freeview Play
  • Retune faults
Engineer connecting a Freeview aerial lead to a wall socket in a Berkshire home

Full line-up

Channels restored

Berkshire and Oxfordshire service

A retune papers over a signal fault - it doesn't fix it

When channels disappear after a retune, it usually means the group of channels carrying them was too weak for the tuner to hold on to. That's an issue with the aerial, the cable or an amplifier, not something a retune will solve for long.

We check strength and quality across every multiplex at your TV point. That tells us right away whether it's the aerial group that's wrong, a splitter starving the far outlets, an amplifier on its way out, or interference from a nearby mobile mast - which is turning up more and more across the Thames Valley towns and the Chilterns.

If a filter or a new connector solves it, that's all we'll charge for. If the aerial genuinely needs replacing, we'll show you the reading and explain exactly why.

What's included

Freeview done properly, first visit

Full Freeview installs

Aerial, cable, wall plate and tuning handled on every set in the house.

Missing channel checks

Each multiplex measured individually to work out what's dropping out and why.

Mobile interference filters

Fitted where a nearby 4G or 5G mast is swamping the aerial signal.

Splitter and amplifier work

Old passive splitters swapped for a properly powered distribution amp.

Freeview Play setup

Smart recorders, catch-up apps and network connections set up alongside you.

Extra TV points

New rooms connected without dragging down the picture everywhere else.

How it works

Freeview: from phone call to finished job

  1. 01

    Get in touch

    Give us your postcode and describe what's happening on screen. Often we can narrow down the likely cause before the van's even loaded.

  2. 02

    On-site check

    Your engineer reads the actual signal at roof height, rather than assuming it matches the house next door.

  3. 03

    Clear price

    You'll know the cost before anything is fitted, drilled or climbed.

  4. 04

    Fit and prove it

    Once the work's done, every point in the house is checked and the area left as we found it.

Questions

Freeview questions, answered straight

Anything not covered here, call 0118 968 0881 and speak to an engineer — not a scripted call handler.

I've lost BBC and ITV but everything else works - why?

Different channels sit on different multiplexes broadcast at different strengths. Losing one group points to a weak signal on that particular multiplex, not a fault with the television.

Do I need a new aerial to get Freeview HD?

Not usually. HD channels share the same multiplexes as the standard ones, so if your signal quality is good enough already, your current aerial should manage it.

Can I get Freeview in a flat with a shared aerial system?

Yes, and if the whole building's affected we can test and repair the communal system itself.

Would a booster clear up my pixelation?

Sometimes, but not always - boosting a poor signal boosts the noise with it, and where you're close to a transmitter an attenuator is often the right fix instead.

Book your freeview visit

Fixed prices, 12-month workmanship guarantee, and engineers who meter the signal before they quote.

0118 968 0881
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